Enhanced Law Enforcement Platform (ELEP)
Criminal investigations can hinge on tracking down telephone information —and criminals know it. They will often take advantage of number portability to evade detection, swapping telephones and numbers from one service provider to another.
Fortunately, there is a reliable database of the current service provider of any ported telephone number in the United States. The Number Portability Administration Center (NPAC) maintains up-to-date information on which service provider owns a telephone number. Authorized law enforcement and public safety personnel can get that information via the Enhanced Law Enforcement Platform (ELEP), which is accessible via a web-based interface or an application programming interface (API).
When it comes to investigations, timeliness matters. To bolster the investigation efficacy, ELEP allows users to simply and securely look up 100 telephone numbers per session, either individually or in ranges, and provides porting history.
Already a customer? Ready to renew?
Existing customers who are renewing their service will receive an email notification ~90 days before the contract termination date. Upon receipt, you will be asked to validate the contact information for your primary, secondary and billing contacts and provide information for any third party agents associated with your account. Once received, your eligibility status will be confirmed and a Renewal Agreement will be emailed to you. It is important that you provide the information in a timely fashion in order to keep your account active.
ELEP users will receive a Service Agreement via email to sign and return. They will then receive instructions to access the service via an API or web-based interface.
If you have questions, please contact iconectiv at ELEP@iconectiv.numberportability.com or call 844-511-3537.
Please note that you must register separately for the Interactive Voice Response (IVR) service and the Enhanced Law Enforcement Platform (ELEP) service. If you are interested in both services, you must submit a separate registration for each.
Law enforcement and public safety users of the ELEP service must login to access the secure portal.