Below please find informational documents that will assist you.

The Power of Number Porting

NPAC IVR Informational Presentation for Public Safety

  • Law Enforcement Agencies (LEA) and Public Safety Answering Point (PSAP) providers rely on the NPAC to access the Interactive Voice Response (IVR) and Enhanced Law Enforcement Platform (ELEP). These services allow users to identify Service Provider contact information and updated carrier information. To learn more about the NPAC onboarding process for LEA and PSAP users, please download the NPAC IVR Informational Presentation for Public Safety.

Identify the Service Provider of That Telephone Number

  • Need to know which company is the service provider of record for a telephone number in the United States? Has the telephone number switched from one service provider to another? Law enforcement and public safety agencies that need accurate service provider information can benefit from checking the data in the country’s Number Portability Administration Center (NPAC). To learn more, please download this handout.