General FAQs

Who is eligible for PortData Source ELEP and IVR services?
  • Law Enforcement agencies or officers of such agencies, of the United States or of a State or political subdivision that are empowered by law to conduct investigations of or to make arrests for violations of federal, state or local laws.
  • Public Safety Answering Point (PSAP) entities of the United States or of a State or political subdivision, empowered by or contracted under law to operate or administer a PSAP facility to receive 9-1-1 calls, and as appropriate, dispatch emergency response services, or transfers or relay 9-1-1 calls to another public safety operator.
What service options are there?

ELEP offers fee-based, online access with historical porting information. It can aid in investigations by enabling identification of the current Service Provider of record of a given telephone number (up to 100 numbers at a time), individually or in ranges, and provides porting history.

IVR offers free, telephone-based access via a PIN. Users can utilize the assigned PIN code to determine the current Service Provider for a given telephone number that has been ported (up to 20 per session) and the Service Provider's law enforcement point of contact, which is vital for tracking down the user and call history of that telephone number.

Download the ELEP/IVR Comparison Chart

What information is provided when a search of a telephone number is performed?

Users of the ELEP service receive the following information:

  • The current Service Provider
  • The Service Provider’s Law Enforcement Emergency Contact
  • Whether or not the number has been ported
  • The porting history of the number, including the Service Provider and the Law Enforcement Emergency Contact


Users of the IVR service receive the following information:

  • The current Service Provider of record for a number that has been ported
  • The Service Provider’s law enforcement emergency contact
  • Whether or not the number has been ported
Who is eligible to be an ELEP Clearinghouse?

An entity may qualify to become an ELEP Clearinghouse if they:

  • Have an attestation from a customer who qualifies as an authorized law enforcement agency for the ELEP Service
  • Agree to keep all ELEP data stored in the U.S.
  • Agree to provide a quarterly report to iconectiv of all entities that receive ELEP data from the Clearinghouse
  • Agree to the terms and conditions of the ELEP Clearinghouse Agreement that will be provided by iconectiv during the registration process
What is required to become qualified to receive the data from an ELEP Clearinghouse?

An agency that meets the qualifications to be an ELEP user also qualifies to receive data from an ELEP Clearinghouse.

How does a company get a recognized Law Enforcement Agency to attest for the need for it to become an ELEP Clearinghouse?

The company must provide a letter from a qualified ELEP agency on their letterhead stating that they desire to receive ELEP data from the Clearinghouse for its investigations.