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What you need to know about the NPAC Transition

What is the NPAC and why is it valuable?

The Number Portability Administration Center (NPAC) is the system used to facilitate number porting in the U.S. for wireline, wireless, and Voice over Internet Protocol (VoIP) providers. The system supports the implementation of Local Number Portability and provides users with access to the most current and accurate data for ported telephone numbers, including porting information and the service provider’s law enforcement contact’s reach information.

How is the service accessed?

Law enforcement agencies and Public Safety Answering Points (PSAP) rely on two NPAC services for this information. The Interactive Voice Response (IVR) is a free telephone-based service and the Enhanced Law Enforcement Platform (ELEP) is a subscription-based online option. Law enforcement and public safety agencies can register today.